cancel
Showing results for 
Search instead for 
Did you mean: 
Moderator
Moderator

News Flash: May 31st site outage

We wanted to let you know that Rover.com and the Rover app are getting a quick tuneup that night and will be offline for about 45 minutes, from midnight to 12:45 a.m. PDT

 What does this mean for you?
  • From June 1 at 12:00 a.m. until 12:45 a.m. PDT, Rover messages and texts will be delayed and you won’t be able to login, accept new requests, or make changes with the Rover website or app.
  • Your Rover number will also go offline, meaning you should wait to make any calls to clients until after the scheduled outage.
  • Rover Support will still be available during this time at 888-453-7889

What if there’s an emergency? 
Should an emergency affecting the health or safety of a pet arise, please call our 24/7 Trust & Safety team at 888-727-1140. 

We apologize for any inconvenience and appreciate your patience during this brief planned outage. This update will help us keep the website and app working the way they should so you and your clients can get the most out of every booking. 

Have questions? You can reach us anytime at 888-453-7889 and rover.com/help

All the best,
The Rover Team

Labels (1)