So far, I have been fortunate with clients. If the client or dog turns out not the be a good fit I politely, but firmly tell them I can't take their dog(s) any more. But, here is the phone number to Rover Match (I hand it to them) and they will help you! I have had those customers still want to book before they leave picking up their pup but again I explain No!
I completely agree!!
I feel like us sitters are the ones inconvenienced and “punished” for not taking certain clients.
Rover needs to be more user friendly to their sitters not just the owners who are looking for a dogsitter.
I also agree. A lady didn’t want to pay my extended night stay rate and tried to say that we made an “agreement” which is my boarding rate, to do $25 a night. -_- I tried explaining to her that extended stay rate and the boarding rates can be different costs. I really want to block her before she leaves a misleading review on my page.
AGREED!!! Today, i had a very scary incident where a man was messaging me about dog walking, but it felt very eerie in my gut and as I predicted, the conversation took a turn where I was trying to book a meet and greet, and he was trying to get my personal phone #, and saying very creepy inappropriate comments (very flirtatious and creepy). I think he does not even own a dog. Rover needs to 1) allow sitters to block owners AND 2) DO BACKGROUND CHECKS ON DOG OWNERS. this man was not even a dog owner!!! It makes me so uncomfortable that people like this are allowed on the app...
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