At this point, you may already have a few stays under your belt (and you’ve made some new dog friends, too). There’s no secret formula for being a great sitter, but we’ve figured out a few ways you can make a lasting impression on dog owners—and their pets too.
We love those Meet & Greets where everything clicks—like when a shy dog decides to rest their head on your lap, or when you and the pet owner manage to cover everything from the dog’s allergies to their adorable quirks (barking into a bucket being one of our favorites). The Meet & Greet provides the perfect opportunity to get to know your potential (human and canine) clients and determine if a stay or walk is a good fit. We’ve put together everything you need to know about Meet & Greets so you can continue to wow dog owners and book the clients who are right for you.
You’ve replied to an owner’s message and hit it off at the Meet & Greet. Congrats! So how do you know if you’re ready to book—and what buttons do you need to press to make it official? Check out some insider info below for our best booking practices.
As a pet sitter on Rover, you’re your own boss: You choose your rates, set your schedule, and call the shots. However, part of running a successful dog sitting business is making sure you have great customer service skills. We want to share some customer service tips that’ll make your job even more fun and rewarding—and of course keep your favorite dogs coming back.
If you offer house sitting, drop-in visits, or dog walking, you’ll not only be taking care of someone’s dog, but—in one capacity or another—you’ll also take care of someone’s home. These services all have their own little nuances, but following these tips will help you succeed at offering any one (or all) of them. The most important thing to remember: You’re running a business, and taking care of someone’s home requires its own set of customer service skills.
All good things must come to an end, and it’s time for your Rover dog to go back to their owner. If a dog goes home happy—or if pet parents come home to a happy dog—you’re much more likely to receive glowing reviews and repeat bookings. So what can you do to ensure you leave a great last impression? We’re happy to share some tips that’ll help ensure your business thrives, whether you’re offering pet sitting, day care, or dog walking (or all of the above)!