Hello! I am new. I just applied yesterday and am still waiting for approval. I was wondering how long it took some of you to get approved and how long your background check took to come back? I am just so excited to be a part of the Rover family and make new furry friends!! So excited to get started!
Take a look at your profile page to check your status. https://www.rover.com/account/profile/
You may see a banner letting you know your profile needs a few updates before we can move forward. Check your email for details on what should be updated.
However, if you see X marks next to any section, that means your profile is not yet complete.
Complete each part of your profile until there are no more X's.
Then, the sitter team will review your profile and get in touch with you via email, typically in 5-7 business days.
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