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What to do with pushy client?

I have a question I had a lady that was insistent on having a meet and greet with me even though I told her that I already had a meet and greet with another client later on in the day. I told her depending on what the owner of the other dog said I would let her know if I could watch her dog and now she is insistent on me watching her dog even though I have expressed I'm not comfortable watching both dogs together. Now what? Do I contact support or what?

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